Returns & Exchanges
At Coexist Berlin, we want you to be completely satisfied with your purchase; if not, you can return your items within 14 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still carry their original tags and packaging.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging and include the printed return slip inside the box to ensure faster processing.
Ship the Parcel
Attach the provided prepaid shipping label to your package and drop it off at any authorized DHL or UPS carrier location across Berlin or globally.
Receive Your Refund
Once our quality control team inspects the returned pieces, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing